Last updated: August 30, 2026
Both defective and non-defective new items may be returned, and exchanges are accepted. A request must be made within 30 days after delivery.
Eligibility
Only new merchandise qualifies. It must be unused, in its original condition, and include the original packaging, labels, and supplied accessories. Non-defective reasons include changing your mind, personal preference, or selecting the wrong item. Damaged, defective, incorrect, incomplete, or materially misdescribed goods can also be reported.
How returns work
Returns are completed by mail. A free return label is included in the package, and no restocking fee is charged. Before mailing anything, request authorization with the order number, checkout email, and an explanation. For damage, defects, wrong items, or missing parts, also provide photographs or video of the item and packaging. Unauthorized parcels must not be sent.
Exchanges and refunds
Exchanges depend on available inventory. Once a refund is approved, it is returned to the original payment method and is processed within 10 days. A bank or card issuer may need extra time to post the credit.
Email: chacal58110@gmail.com
Mailing address: 647 N 36th St, Fort Smith, AR, 72903, US
Phone: (870) 386-6446